Privacy Policy

1. Information We Collect

Digital Metal, Inc. ("we", "us", or "our") collects information you provide directly to us, such as:

• Contact information (name, email address, phone number)
• Project specifications and design files
• Payment information (processed securely through third-party providers)
• Communications with our team

2. How We Use Your Information

We use your information to:

• Provide our metal casting services
• Process your orders and payments
• Communicate with you about your projects
• Improve our services and customer experience
• Send you updates about our services (with your consent)

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only:

• With your explicit consent
• To fulfill your service requests
• As required by law or legal process
• With trusted service providers who assist in our operations (under strict confidentiality agreements)

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Project files and specifications are typically retained for the duration of the business relationship and may be kept longer for quality assurance purposes.

6. Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Request deletion of your personal information (subject to legal requirements)
• Opt out of marketing communications

7. Cookies and Tracking

Our website may use cookies and similar technologies to improve user experience and analyze website traffic. You can control cookie settings through your browser preferences.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at connor@digicastmetal.com